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Select a category and browse our list of questions to seek your answers to questions relating to Distance Education, Learning and Teaching Support at Memorial. If you can't find the answer to your question, please contact us.

Memorial@Home FAQ categories

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Desire2Learn
  1. When is the best time for me to write my online exam?  (viewed: 472)
  2. What is the difference between internal D2L email and external @mun.ca email  (viewed: 442)
  3. I have logged into the Distance Education website however I cannot see my course. What do I do?  (viewed: 400)
  4. I want to print off all the material in the content section of my course. How do I do this?  (viewed: 389)
  5. I have forgotten my username and password to login to my Distance Education web course. How can I reset it?  (viewed: 362)
  6. My teacher said that (s)he can not download my assignment from the drop box. What is wrong?  (viewed: 331)
  7. How do I write an email?  (viewed: 330)
  8. Who should I contact if I can not view the video on the course website?  (viewed: 323)
  9. I am having trouble submitting my quiz. What's happening?  (viewed: 322)
  10. I have to write a deferred exam and I can not seem to get access to my course for review. Can I still have access?  (viewed: 319)
  11. How can I find out if my computer is compatible with my Distance Education web course?  (viewed: 317)
  12. How do I upload an assignment to my course drop box?  (viewed: 315)
  13. Why are there broken links in my course? Are they a problem and how do I get rid of them?  (viewed: 315)
  14. I have noticed that some of my discussion posts have been removed? Why, where did they go? Can I get them back?  (viewed: 312)
  15. How do I make a post in the discussion area?  (viewed: 310)
  16. How do I upload an assignment to my course drop box?  (viewed: 310)
  17. I can not upload/post items in my course, why not?  (viewed: 296)
  18. I want to make the text larger in my course. How can I do this?  (viewed: 295)
  19. error 554 5.0.0 unresolvable address  (viewed: 294)
  20. My teacher says that (s)he cannot open my assignment. We are both using Microsoft office. What is the problem?  (viewed: 288)
  21. When I try to open my course discussion postings or click on the compose/reply buttons nothing happens. Why?  (viewed: 287)
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On Air
40 Years

Going The Distance, Memorial's distance legacy.

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A documentary on the legacy of Stella Burry.

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Miawpukek First Nations Project.

Roma Ryan

Profile of Roma Ryan for DELT Course of Choice series.